Our Team
Our Customers
Our Partners
Services
Products
Training
Homepage | Newsletters | BPM Forum | Site Map | Contact | ÖĞÎÄ

Training and Certification:

To upgrade youself and get a world-wide recognized certificate, ARISE Consulting and QRS jointly provide The Open Group accredited TOGAF8,TOGAF9 training and certifcation program, as well as ITIL Foundation and Business Process Management (BPM) training & certification program.

TOGAF 8 Training & Certification

The Open Group Architecture Framework (TOGAF) provides an industry best practice architecture framework for the implementation of Enterprise Architecture. The framework is comprised of the Architecture Development Method, the Enterprise Continuum and the TOGAF Resource Base. These three components form the method, structure and contents of the framework.

Certification from The Open Group provides customers with assurance that products and services conform to open standards. This assurance enables market growth, and benefi ts customers and vendors alike. In the Architecture field, The Open Group has introduced a TOGAF 8 Certification Program in order to ensure the consistent application and usage of TOGAF 8 throughout the industry, and so protect the value of TOGAF 8 to its users.

  • Method:     Web     | Classroom£¨Options£©
  • Language: English | Chinese    £¨Options£©

    For more details, Please contact us: training@arise-consulting.net, Tel£º+65 6622 5772

    • TOGAF 9 Training & Certification

    Our TOGAF 9 program is accredited by The Open Group and you can choose a computer based program, designed for self study at your own convenience or an in class workshops, lead by an experienced Enterprise Architect, provides insight on how to apply TOGAF to develop pragmatic Enterprise Architectures for real life business opportunities.

  • Method:     Web     | Classroom£¨Options£©
  • Language: English | Chinese    £¨Options£©

    For more details, Please contact us: training@arise-consulting.net, Tel£º+65 6622 5772

    What Will Participants Gain?

    • Learn to analyze business motivations and to develop a Total Solution for a business strategy that balances costs, benefits, risks and long term solution agility through TOGAF methods.
    • Gain insight on how to bring disparate practices like PMO, Project Management , IT Operations and Organization Change Management to define Architecture and provide expertise based leadership to execute and exploit the capabilities.
    • Learn how to create an effective Enterprise Reference Architecture for Infrastructure, Application, Data, Business and Security and governance framework to help Run the Business of IT.
    • Learn how to mature Enterprise Capabilities to transform Business through IT as a Business Strategy

    Paths for TOGAF 9 Certification:

    		•

    ITIL Foundation Training & Certification

    IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organized to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM).

    The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management.

  • Method:     Web     | Classroom£¨Options£©
  • Language: English | Chinese    £¨Options£©

    For more details, Please contact us: training@arise-consulting.net, Tel£º+65 6622 5772

    Course Objectives

    This course enables participants to gain knowledge and understanding in the following areas:

    • Service Management as a practice.
    • Service Lifecycle
    • Key Principles and Models
    • Generic Concepts
    • Selected Processes
    • Selected Roles
    • Selected Functions
    • Technology and Architecture
    • ITIL Qualifications Scheme
    		•

    Business Process Management (BPM) Training

    To help company achieve business excellence, we provide business process management training which could be tailored to your company's needs.

  • Method    : Classroom
  • Language: English | Chinese

    For more details, Please contact us: training@arise-consulting.net, Tel£º+65 6622 5772

    Course Objectives:

    This course enables participants to gain knowledge and understanding in the following areas:

    • Introduce Business Process Management (BPM) .
    • Equip participants with techniques & approaches to perform BPM
    • Provide methodology for process strategy, design, implementation & control
    • Introduce BPM tool that supports the methodology and the various model types
    • Introduce fundamentals of change management & BPM governance

    Course Benefits:

    • Utilize BPM methodologies & techniques for business process management & implementation.
    • Conduct in-depth analysis of process diagnostics & performance
    • Manage a successful BPM project
    • Understand principles for change management & BPM governance

    Course Contents:

    1. Introduction to BPM

    2. Methodology and approach for BPM using a case study

    3. Performance driven business process optimization

    • Aligning process improvement to corporate strategy
    • Using the balanced scorecard
    • Identification of key performance indicators

    4. Identify and prioritize core business processes

    • Understand the definition of core business processes
    • Understand the prioritization criteria in business processes for improvement opportunity

    5. Process Modeling Methodology

    • Types of models used in BPM projects
    • Process modeling in large organization
    • Use of reference models

    6. Business Process Analysis

    • Performance analysis ( time, cost, quality & risk )
    • Business Process Diagnosis ( Moments of Truth, Break Points, and Business Rules )
    • Simulation techniques

    7. Control of Business Processes

    • Measuring the performance of business processes
    • Process Audit for Risk Management

    8. Change Management and BPM Governance

    • Principle and key mechanisms for overcoming resistance to change
    • Assess new jobs and new skill / knowledge requirements
    • Governance structure , roles and responsibility
    • 2007 © ARISE Consulting Pte Ltd (CRN: 200704013N) All Rights Reserved.